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Last Updated: 13 February 2026 (Version 2)
These Terms of Use (“Terms”) govern your access to and use of the DRIVEO Platform.
By registering as a DriveoUser, you agree to be legally bound by these Terms.
1.1 DRIVEO is an integrated fleet management system and digital marketplace platform that facilitates vehicle rental and transport service coordination.
1.2 The Platform enables connections between:
(a) DriveoUsers – individuals or companies that own, manage, or operate vehicles and offer fleet management or transport services; and
(b) AGENTS Customers – customers seeking rental vehicles or related transportation services.
1.3 DRIVEO is owned and operated by Wahdah Technologies Sdn. Bhd., a company incorporated in Malaysia and based in Melaka.
1.4 For enquiries, please contact: operation@driveo.asia
2.1 These Terms constitute a legally binding agreement between DRIVEO and the DriveoUser.
2.2 DRIVEO reserves the right to amend, modify, or update these Terms at any time without prior notice.
2.3 Any amendments shall take effect immediately upon publication on the Platform.
2.4 Continued use of the Platform after such amendments constitutes acceptance of the revised Terms.
3.1 Registration is open to individuals or companies that:
(a) Own vehicles; or
(b) Have lawful custody, management rights, or authority over vehicles listed on the Platform.
3.2 DriveoUsers must:
(a) Comply with all applicable local laws and regulations;
(b) Possess full legal capacity to enter into binding agreements;
(c) If acting on behalf of a company, have proper authorization to bind the entity.
3.3 DRIVEO reserves the right to request supporting documentation to verify eligibility.
DriveoUsers must:
(a) Create an account using accurate and complete information;
(b) Provide valid identification and banking details;
(c) Provide updated contact information at all times.
(a) DriveoUsers are solely responsible for safeguarding login credentials.
(b) Sharing of account access, passwords, or IDs is strictly prohibited.
(c) DRIVEO shall not be liable for losses arising from unauthorized access due to negligence.
DriveoUsers must maintain active communication channels (including Telegram or other designated platforms) for operational coordination with DRIVEO.
5.1 The Platform is accessible via web, Android, and iOS applications.
5.2 Access requires compatible electronic devices and internet connectivity.
5.3 While DRIVEO aims to ensure continuous availability, the Platform is provided on an “as is” and “as available” basis.
5.4 DRIVEO shall not be liable for:
(a) System downtime;
(b) Technical disruptions;
(c) Maintenance interruptions;
(d) Force majeure events.
6.1 Use of the Platform is free upon successful registration approval.
6.2 Any misrepresentation, falsified information, or incomplete documentation may result in:
(a) Immediate rejection of application; or
(b) Suspension or termination of the account.
6.3 DRIVEO reserves the right to suspend or terminate any account at its sole discretion, including but not limited to regulatory, operational, reputational, or compliance concerns.
7.1 All intellectual property rights relating to the DRIVEO Platform — including trademarks, software, databases, designs, branding, and content — remain the exclusive property of DRIVEO.
7.2 DriveoUsers shall not:
(a) Copy, modify, reproduce, reverse engineer, or distribute Platform materials;
(b) Use DRIVEO trademarks without prior written consent;
(c) Create materials resembling DRIVEO branding;
(d) Upload copyrighted content without proper authorization.
7.3 Any submissions, suggestions, or materials provided to DRIVEO may be used without compensation unless otherwise agreed in writing.
DriveoUsers shall not:
8.1 Violate any applicable local, national, or international laws.
8.2 Upload malicious software, viruses, or harmful files.
8.3 Interfere with, hack, reverse engineer, or compromise Platform integrity.
8.4 Engage in fraudulent activities, misrepresentation, or unlawful vehicle listings.
8.5 Circumvent Platform processes to transact outside the system where prohibited.
9.1 DRIVEO does not guarantee:
(a) Continuous or uninterrupted Platform access;
(b) Accuracy or completeness of information;
(c) Business volume, income, or booking frequency.
9.2 DRIVEO acts solely as a technology and coordination platform and does not guarantee customer performance or payment beyond agreed mechanisms.
10.1 DriveoUsers expressly consent to receive communications from DRIVEO via:
SMS
Phone calls
Push notifications
Telegram
Any other designated digital communication channels
10.2 Communications may include automated or system-generated notifications.
DriveoUsers agree to indemnify and hold harmless DRIVEO, its directors, officers, employees, and affiliates against any claims, damages, liabilities, penalties, or legal costs arising from:
11.1 Breach of these Terms;
11.2 Violation of applicable laws;
11.3 Infringement of third-party rights;
11.4 Disputes involving vehicles listed by the DriveoUser.
To the maximum extent permitted by law, DRIVEO shall not be liable for:
12.1 Indirect, incidental, punitive, or consequential damages;
12.2 Loss of profit, revenue, or business opportunities;
12.3 Data loss or system corruption;
12.4 Disputes between DriveoUsers and customers.
13.1 The relationship between DRIVEO and DriveoUsers is strictly that of independent contractors.
13.2 Nothing in these Terms shall create:
Employment
Agency
Partnership
Joint venture
Franchise
13.3 DriveoUsers are not entitled to employee benefits including leave, insurance, bonuses, or statutory contributions.
DriveoUsers represent and warrant that:
14.1 All vehicles listed are legally owned or authorized.
14.2 Vehicles comply with road, insurance, and regulatory requirements.
14.3 They comply with copyright, trademark, anti-spam, and digital communication laws.
14.4 The Platform will only be used for lawful and authorized purposes.
15.1 DRIVEO may access, use, and disclose DriveoUser information for:
(a) Investigating disputes;
(b) Handling customer complaints;
(c) Legal proceedings;
(d) Compliance with regulatory authorities or court orders.
15.2 DRIVEO will implement reasonable safeguards to maintain confidentiality in accordance with applicable data protection laws.
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